DISCLAIMERS

Iron Mountain Orthopaedic Institute Privacy Policy Last updated: August 1, 2025 This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and other Technologies tells You about Your privacy rights and how the law protects You. We reserve the right to change this policy at any time. When you sign up for Iron Mountain Orthopaedic Institute or Iron Mountain Regenerative Medicine and use any Service or Technology you agree to accept this Privacy Policy. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Privacy Policy: •Account means a unique account created for You to access our Service or parts of our Service. •Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Iron Mountain Orthopaedic Institute and Iron Mountain Regenerative Medicine, 2138 County Line Rd, Huntingdon Valley, PA 19006. •Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. •Country refers to: Pennsylvania, United States •Device means any device that can access the Service or Technology such as a computer, a cellphone or a digital tablet. •Personal Data is any information that relates to an identified or identifiable individual. •Service refers to the Website and any other Technology. •Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. •Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service. •Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). •Website refers to all solutions and technology at Iron Mountain Orthopaedic Institute and/or Iron Mountain Regenerative Medicine, accessible from Iron Mountain Regenerative Medicine and/or Iron Mountain Orthopaedic Institute •You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Collecting and Using Your Personal Data Types of Data Collected Personal Data We may collect information about you from a variety of sources, including: •Information You Provide to Us: oWe collect information that you provide directly to us, such as when you create an account, fill out a form, request customer support, conduct anonymized research, or otherwise communicate with us. This information may include your name, email address, postal address, phone number, and any other information you choose to provide. •Information We Collect Automatically: oWhen you use our Services, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, device identifiers, pages visited, and referring URLs. We may also collect information about your location. •Information We Collect from Third Parties: oWe may collect information about you from third-party sources, such as social media platforms, data providers, and marketing partners. Data Retention We will retain your information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. To ensure compliance with applicable laws and regulations, including financial auditing requirements, we retain certain data for specified periods. This includes financial/HIPAA records, which are kept for up to 7 years, and data used for retargeting, which is retained for a shorter, necessary duration. Usage Data Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. Information from Third-Party Social Media Services The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services: •Google •YouTube •TikTok •Instagram •Facebook •LinkedIn If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account. You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy. Tracking Technologies and Cookies We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include: •Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. •Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at Settings Help •Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: What Are Cookies? We use both Session and Persistent Cookies for the purposes set out below: •Necessary / Essential CookiesType: Session CookiesAdministered by: Us oPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services. •Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: Us oPurpose: These Cookies identify if users have accepted the use of cookies on the Website. •Functionality CookiesType: Persistent CookiesAdministered by: Us oPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website. For more information about the cookies we use and your choices regarding cookies, please visit the Cookies section of our Privacy Policy. Use of Your Personal Data The Company may use Personal Data for the following purposes: •To provide and maintain our Service, including to monitor the usage of our Service, improve the Services, to personalize your experience, and to provide customer support. •To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user. •For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service. •To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, newsletters, products or contracted services, when necessary or reasonable for their implementation. •To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information. •To manage Your requests: To attend and manage Your requests to Us. •For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred. •Marketing and Advertising: We may use your information to send you marketing and advertising communications about our products and services, enhancements, updates, or the products and services of our partners. •Legal Compliance: We may use your information to comply with applicable laws and regulations. •For other purposes: We may use Your information for other purposes, such as anonymized medical research, data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience. We may share Your personal information in the following situations: •With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. •With Your consent: We may disclose Your personal information for any other purpose with Your consent. *No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Data Subject Rights Iron Mountain Orthopaedic Clinic will protect and honor your right to the following: •Right of Access: You have the right to request access to your personal information. •Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information. •Right to Erasure: You have the right to request that we delete your personal information. •Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information. •Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format. •Right to Object: You have the right to object to the processing of your personal information. You can exercise your data subject rights by contacting us at info@ironmountainortho.com. Your Privacy Choices You have the following choices regarding your information: •Access and Correction: You can access and update your information by logging into your account or contacting us. •Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication. Please note that you may continue to receive transactional or service-related communications from us, •such as account updates or support messages, even if you opt out of marketing communications. •Cookies: You can manage your cookie preferences through your browser settings. Disclosure of Your Personal Data Business Transactions If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy. Law enforcement And Other Legal Obligations: •Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). •Comply with a legal obligation •Protect and defend the rights or property of the Company •Prevent or investigate possible wrongdoing in connection with the Service •Protect the personal safety of Users of the Service or the public •Protect against legal liability Security of Your Personal Data The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. Data Security We take reasonable measures to protect your information from unauthorized access and utilize HIPAA compliant technologies. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. Compromise of Personal Information In the event that personal information is compromised as a result of a breach of security, Iron Mountain Orthopaedic Institute and/or Iron Mountain Regenerative Medicine will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law. Iron Mountain Orthopaedic Institute and/or Iron Mountain Regenerative Medicine shall not be liable for the transfer of any personal identification information resulting from loss or distribution of data, the delineation or corruption of storage, user input, media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond the Company’s control. Children’s Privacy Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information. GDPR Compliance We are committed to complying with the General Data Protection Regulation (GDPR) , as well as other applicable data protection laws and regulations. User Responsibility for Data Compliance While we take measures to protect your data and comply with data privacy regulations, you are responsible for ensuring that the data you provide to us and use in connection with the Services is legally compliant. This includes obtaining any necessary consents and complying with any applicable data protection laws. Links to Other Websites Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Changes to this Privacy Policy We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, You can contact us by email: info@ironmountainortho.com